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ScriptServer Technical Support
Technical
Memos
The developers and technical support personnel at
GrayMatter Software frequently prepare and compile documents to
assist users with the ScriptServer® Printing Systems (for both
OpenVMS and ScriptServer PAN products). These memoranda address
specific issues that arise in particular environments or implementations.
Technical Memos can be browsed by either an index
or by general
topic.
How-Tos
These
documents provide step-by-step instructions for performing various
ScriptServer PAN user and administrative functions.
Web-Based Support
During business hours, and depending on technical
staff availability, GrayMatter Software provides technical support
online via this link:
If technical staff is unavailable, you can reach
our technical staff via
e-mail.
Telephone Support
Telephone support is available for individuals that
are evaluating the product(s) for purchase, customers that are under
a support contract, and for purchasers of the product within the
60-day warranty period. For telephone support in the United States
and Canada, call toll-free at (800) 477-0348. Outside the United
States and Canada, call (253) 503-0523.
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